Our Commitment to Anonymity
Software designed for true, honest, and constructive feedback.
Introducing the teambay Anonymous Zone
A combination of encoding algorithms, high quality coding, and secure servers which protects the identity of employees and ensures that no one, not even teambay’s support team, can track who has given which feedback.
Scroll over each icon to understand how we do it.
Every time you submit an answer via teambay, your profile is assigned to a UUID (universally unique identifier) that is secret, unique and assigned only for one week and one profile. Once you submit an answer, we reset the UUID and assign a new one the next time you access the Anonymous Zone. This makes it impossible for anyone monitoring an internal network to track which URLs are being accessed in the network and at what time.
HTTPS is a protocol for secure communication over a computer network which is widely used on the Internet. HTTPS consists of communication over Hypertext Transfer Protocol (HTTP) within a connection encrypted by Transport Layer Security or its predecessor, Secure Sockets Layer. The main motivation for HTTPS is authentication of the visited website and to protect the privacy and integrity of the exchanged data. In other words, no middle man can sit between your responses and teambay servers.
Every text submitted to teambay is encoded before it is stored in the database. In other words, if the system were hacked, the stored data by itself would have no meaning without the decoding code. Every account has its own decoding code and only with it can the data be read.
How We Ensure Constructive, Anonymous Feedback
The Minimum Required Entries Barrier
If there are less than 5 entries of any kind of data for any department, group, or level of benchmarking, the software simply will not display the responses. This applies for all divisions; if a department, gender group, or other segmentation has less than 5 entries, the specific group analysis will be disabled. This is to ensure that nobody can trace the responses back to a specific person.
Positive Thank You Messages Only
Every idea or “Thank You” sent via teambay contains a link to flag the text as inappropriate. Once an entry has been flagged, the entrant will be sent an email, warning them and allowing them to explain. teambay’s customer support team will review the entry, decide whether or not it is inappropriate, and take relevant action. Employees can be blocked from teambay if they are found to be misusing it: If an employee continues to send negative messages to his/her colleagues and is reported for it each time, teambay will send up to 3 warnings before blocking this employee from using teambay.
Random Checks by a Real Person
To ensure positive communication between colleagues in the “Thank You” feature, teambay’s support team randomly checks 10% of the messages.
Please note, the customer support team cannot and will not check the ideas submitted to management.
When managers reply to given feedback and ideas via the dialogue feature, they can decide whether they want to remain anonymous or not. In any case, the employee always remains completely anonymous throughout the dialogue.